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Primary Care Practices

Certified Remote Staff for Primary Care Practices

HIPAA-certified, EHR-trained remote staff for independent primary care practices covering front desk, prior auth, billing, and documentation so physicians can focus on patients.

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Certified remote healthcare professional for primary care practices

The challenge

The Challenge in Primary Care

What independent primary care practices are up against every week.

39

Authorization requests per physician per week

American Medical Association, 2025

43%

of small practice clinicians say workload is worse than expected

Freed Clinician Survey, 2025

30%

of primary care physicians plan to leave patient care within 3 years

Tebra, 2026

The solution

Four Operations. Fully Staffed.

We place certified remote talent across the four back-office functions that create the most drag in a primary care practice.

Front Office

Appointment scheduling
Patient call handling
New patient registration
No-show follow-up

Insurance & Authorization

Eligibility verification
Prior auth submission
Referral coordination
Denial management

Revenue Cycle

Billing and claim submission
ICD-10 and CPT coding
AR follow-up
Payment posting

Clinical Documentation

Real-time medical scribing
EHR chart updates
After-visit summaries
Inbox triage

Roles

Remote staff we place for primary care practices

Vetted, HIPAA-certified, and EHR-trained before they start. Matched to your practice in 14 days.

How it works

From Brief to Deployed in 14 Days

A straightforward process with no back-and-forth. Tell us what you need, we handle the rest.

Day 1

Tell us your role

Share your role, specialty and EHR. We scope the placement.

Day 3

We match and credential-check

Vetted, certified candidates surfaced from our talent pool.

Day 7

You interview and select

Review shortlisted talent on your schedule. No fees until you say yes.

Day 14

Your new hire goes live

EHR-ready, working your hours. Compliance and HR handled.

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Compare

How We Compare

Four ways primary care practices staff back-office roles. One clear difference.

Outsentia HealthGeneric VA agencyIn-house US hire
HIPAA-certified infrastructure
Office-based, supervised facilities
EHR-trained before day one
BAA signed before first patient record
$0 replacement guarantee
One flat monthly fee
Compliance, HR and training included
97% retention rate

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Independent practices deserve better than the local hiring market.

Certified, EHR-trained remote staff placed in your primary care practice within 14 days.

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Office-based
70% below US rates
Deployed in 14 days
No hidden fees