Patient Care Coordinator
Patients who fall through the cracks between visits are revenue your practice loses quietly. Get a certified, EHR-trained remote patient care coordinator closing those gaps in 14 days.
Practice-Ready Onboarding
Vetted from top 3% of global healthcare talent.
Trained on your EHR (Epic, Athena, eClinicalWorks) and certified before placement.
Managing care transitions, follow-ups and referral tracking from day one.
142 Talent Profiles Live
Scope of work
Every function your practice needs, handled remotely within your EHR on your schedule.
Handoffs between providers and care settings.
Post-visit and chronic care appointments.
Outgoing referrals confirmed and completed.
Contacts patients due for ongoing care.
Post-visit instructions and care plan materials.
Liaises with insurance for approvals.
Follows up on missed care plan visits.
Documents coordination notes in your EHR.
Post-visit check-ins to support retention.
No CVs from a database. Certified remote medical receptionists matched to your practice, your EHR and your hours.
Trained top talent
Four things that shift the moment a remote patient care coordinator starts working your patient panel.
Care Continuity
Phones covered during business hours without pulling clinical staff away from care.
Referral Completion
Reminders go out, no-shows get followed up and open slots get filled automatically.
Chronic Care Compliance
Demographics, insurance and consent forms collected before the appointment day.
Provider Focus
Data entry and eligibility checks handled in real time across every patient interaction.
Compare
Most providers give you a trained VA. We give you a compliant, office-based, credentialed hire inside a HIPAA-certified infrastructure.
Why us
Structural advantages that show up in your operations from day one.
Verified compliance that you can trust.
Secure, supervised facilities for talent.
Platform-trained before their first day.
BAA in place before first patient contact.
Replace at no cost if it doesn't work.
Consistent staff for smooth practice flow.
How it works
A straightforward process with no back-and-forth. Tell us what you need, we handle the rest.
Share your role, specialty and EHR. We scope the placement.
Vetted, certified candidates surfaced from our talent pool.
Review shortlisted talent on your schedule. No fees until you say yes.
EHR-ready, working your hours. Compliance and HR handled.
FAQ
A remote patient care coordinator manages care transitions, follow-up scheduling, referral tracking, chronic care outreach, patient education support and EHR documentation from a secure, supervised facility. They close the gaps between visits and keep patients engaged with their care plan.
Yes. Every Outsentia Health placement operates within a HIPAA-certified, SOC 2 compliant infrastructure from a supervised office facility. A BAA is signed before your hire accesses any patient data.
Our remote patient care coordinators are trained on Athenahealth, eClinicalWorks, Epic, Tebra and AdvancedMD. If your EHR is not listed, let us know during your demo and we will confirm compatibility.
Most placements are deployed within 14 days. Shortlist by day 3, interview by day 7, live by day 14.
Practices typically save 70% compared to a full-time in-house coordinator when factoring in salary, benefits, payroll taxes, recruitment and training. No setup fees, no placement fees, no payment until you hire.
We replace them at $0 cost. No additional fees, no delays. Your care coordination coverage continues without interruption.
Book a demo
No setup fees. No placement fees. No payment until you hire. A certified, EHR-trained remote patient care coordinator deployed in 14 days.