Medical Receptionist
Every unanswered call is a patient your practice may not see again. Get a certified, EHR-trained remote medical receptionist deployed in 14 days.
Practice-Ready Onboarding
Vetted from top 3% of global healthcare talent.
Trained on your EHR (Epic, Athena, eClinicalWorks) and BAA signed.
Answering calls, booking patients, embedded in your workflow.
142 Talent Profiles Live
Scope of work
Every function your practice needs, handled remotely within your EHR on your schedule.
Books, confirms and reschedules patient appointments across your practice calendar.
Answers inbound calls, triages inquiries and routes clinical questions to the right provider.
Collects demographics, insurance and consent forms before the first appointment.
Verifies active coverage before each visit to prevent claim issues at point of service.
Sends reminders via phone, text or email to reduce no-shows and keep the schedule full.
Contacts missed patients promptly to reschedule and recover lost appointment slots.
Updates patient records and demographic information directly in your EHR system.
Receives and logs incoming referrals, scheduling follow-up appointments promptly.
Reaches out to overdue or inactive patients to bring them back into the schedule.
No CVs from a database. Certified remote medical receptionists matched to your practice, your EHR and your hours.
Trained top talent
Call Management
Phones covered during business hours without pulling clinical staff away from care.
Schedule Management
Reminders go out, no-shows get followed up and open slots get filled automatically.
Patient Registration
Demographics, insurance and consent forms collected before the appointment day.
EHR Accuracy
Data entry and eligibility checks handled in real time across every patient interaction.
Compare
Most providers give you a trained VA. We give you a compliant, office-based, credentialed hire inside a HIPAA-certified infrastructure.
Why us
Structural advantages that show up in your operations from day one.
Verified compliance that you can trust.
Secure, supervised facilities for talent.
Platform-trained before their first day.
BAA in place before first patient contact.
Replace at no cost if it doesn't work.
Consistent staff for smooth practice flow.
How it works
A straightforward process with no back-and-forth. Tell us what you need, we handle the rest.
Share your role, specialty and EHR. We scope the placement.
Vetted, certified candidates surfaced from our talent pool.
Review shortlisted talent on your schedule. No fees until you say yes.
EHR-ready, working your hours. Compliance and HR handled.
FAQ
A remote medical receptionist manages all front desk functions from a secure, supervised facility. Tasks include appointment scheduling, patient call handling, new patient registration, insurance eligibility verification, no-show follow-up, EHR data entry and referral intake. They work your hours, inside your EHR, as a dedicated member of your team.
Yes. Every Outsentia Health placement operates within a HIPAA-certified, SOC 2 compliant infrastructure from a supervised office facility. A BAA is signed before your hire accesses any patient data. This is an audited compliance infrastructure, not a training certificate.
Our remote medical receptionists are trained on Athenahealth, eClinicalWorks, Epic, Tebra, AdvancedMD and Kareo. If your EHR is not listed, let us know during your demo and we will confirm compatibility before placement.
Most placements are deployed within 14 days. You receive a shortlist of vetted, certified candidates by day 3, interview on your schedule by day 7, and your remote medical receptionist goes live by day 14.
Practices typically save 70% compared to a full-time in-house receptionist when factoring in salary, benefits, payroll taxes, recruitment and training. There are no setup fees, no placement fees and no payment until you hire. Use our ROI calculator to see your specific savings.
We replace them at $0 cost. No additional fees, no delays. Your front desk coverage continues without interruption.
Book a demo
No setup fees. No placement fees. No payment until you hire. A certified, EHR-trained remote medical receptionist deployed in 14 days.